Can anyone help please? The game keeps on crashing and at times the "Titles" of Islands/Habitats etc are garbled. I believe other players have a similar problem? This is very frustrating, I enjoy the game very much, but find this most annoying
Server ProblemsPost count: 2226Reputation: 1399Joined:Location: Pittsburgh, Pennsylvania
Usually when we see a number of these issues reported, it is on the server side and if you just wait a few hours, it is corrected when you log back in. We have not had recent reports though so there are some things you can do to make sure it is not on your side of things:
- Empty your browser and flash cache files.
- Completely reboot your device
- Try a different platform. If on mobile device, try Facebook. If on Facebook, try mobile.
- Try a different browser: Internet Explorer, Firefox, Google Chrome.
- Delete and reinstall the app. As long as your game is associated to Facebook, you won't lose your progress.
If you still experience the issue after trying these steps submit a bug report to Social Point. A link to the instructions are in my signature line.
Hope this helps and good luck.