The game lagged and when I went to hit the vip chest it hit the silver relic chest instead, can I get those gems back? As soon as I went to hit the vip chest it switched straight to the silver relic chest

Wrong game. Anyways, I would recommend you switch on the confirmation button in the games settings to prevent any further cases of this happening. As for the actual solution, just contact support and pray one of the staff is nice enough to help you

@Boro-Wing said in The game lagged when I went to get the vip chest and hit silver relic chest instead, what do I do? Can I get those gems back?:

Wrong game. Anyways, I would recommend you switch on the confirmation button in the games settings to prevent any further cases of this happening. As for the actual solution, just contact support and pray one of the staff is nice enough to help you

This!

Always turn on the confirmation function! It helps a lot!

@motionlessaries5
Hi and welcome to forum
Did you opened the silver relic chest ?? if no try send a support ticket asking for them to remove the chest and refund your gems back , this is how to contact them
https://forums.socialpointgames.com/topic/30/how-to-report-game-problems-to-support

If you already opened the chest i think it is very hard to revert the process

Confirmation doesn’t indicate what you’re about to buy, just asks if you’re sure about spending gems.