The cells shared or donated by team mates is not received. The team mate confirms the cells deducted from his account but not added t mine. Its 3 days continuous efforts on which I was given the cells and yet not received. Please look into this matter at earliest. This glitch was reported by other team mates also.

Hi and welcome to forum

Make sure to send a support ticket too . this is how
https://forums.socialpointgames.com/topic/30/how-to-report-game-problems-to-support

Sometimes there is a delay between cell deduction and it s appearance in your account but yep this game eats cells frequently

Raised the tickets. 2 times on BIG monster is not acceptable. that when you spend $$$ to reach there..

Love to play the game is moving to HATE. 5 Zimnyaya cells received is not to be seen in my account, to craft the monster. Its deducted from 'givers' account. IT SIMPLY NOT ACCEPTABLE - 10/02/2018.

had 80 cells to craft YAMADA. used 20 elementum to initiate craft, the app crashed. NOW only 79 cells. 1 cell + 20 elementum the app crash ATE. NOT ACCEPTABLE. its become a MONEY MONEY machine for SOCIAL POINT. NO FUN. NEED my cells back in my account. active and old player (378 uniques monsters in account. If you need me and others here to PLAY. FIX the glitches, NOW.. - 12/02/2018

i would say lets wait a bit , the ticket you send on 10\2 was on Saturday and sp doesn't work on weekends . same for today ticket , it usually take few days to proceeded