IF YOU ARE HAVING ISSUES SINCE THE UPDATE PLEASE READ

Social Point is aware of the problems and is working on it. This was a huge undertaking so there are going to be some bumps in the road.

1. Time to do some housekeeping and free up some space and memory. Delete any unused apps, photos, music, etc.
2. Empty your browser and flash cache files.
3. Completely reboot your device...shut completely down for a minute or 2 before turning it back on.
4. Delete and reinstall the app from your App Store. As long as your game is associated to Facebook, you won't lose your progress.

Hope this helps!

Hum legal

@LilCricketPa I tried everything but still i can't join any Alliance. I've lost lots of alliance chests because of this issue

@RAKASA I know that some people who have installed an APK file of the game are still having issues and that is still being looked into. At this point, if you are still having issues, you will have to submit a bug report.

I also have the problem, I can not get into any alliance

@Jefferson-Santos136 Did you follow the steps outlined in the original post? Are you installing the most recent update from the App Store? What device are you using and how old is it?

I've tried everything, but I still can not join any alliance. I missed many covenant chests because of this problem you have to do something to solve it. the alliance race is near

@Banynha-Demezio-Ramos Check this thread and follow the advice. https://forums.socialpointgames.com/topic/6346/cant-join-alliance-error-message
If that doesnt work, message me. I will try to help.

I have this issue since 1 month ago, I can't join or create an alliance, and I don't have any mastery points. I tried everything that you said and nothing. Images:

@Rorschach Check this thread and follow the advice. https://forums.socialpointgames.com/topic/6346/cant-join-alliance-error-message
If that doesnt work, message me. I will try to help.

Same problem like Rorschach. I've tried everything from here https://forums.socialpointgames.com/topic/6346/cant-join-alliance-error-message No result

@RozsaS Message me. I will try to help.

@Bettina-Löffler Edit: Removed picture with game ID for your own safety. I got it and will forward it. Never show game ID in public.

Still in error

@RozsaS I am so sorry. Seems as if everyone is in Berlin this week.

@Bettina-Löffler All good now. Thanks

@RozsaS Nice. Happy dance here.

@LilCricketPa
@Bettina-Löffler

I still have the issue. Tried the steps you gave multiple times but failed. Please help.

@congra2lations Send me a message.

@LilCricketPa Então eu olhei todos os requisitos para que a aliança funcione mas não vai diz ERRO, não consigo participar de uma aliança por esse motivo e lamentavelmente não vou poder participar de eventos nas quais requerem as alianças, estou 100% insatisfeito já mandei 3 ou 2 e-mails para social point e ate agora não solucionaram nada na minha conta.
eu suplico PELO AMOR DE DEUS SOLUCIONEM ESSE PROBLEMA CRIADOR DO DRAGON CITY!!!!

@Jorge-Jonathan said in Bugs and connection issues after Update PLEASE READ!:

Então eu olhei todos os requisitos para que a aliança funcione mas não vai diz ERRO, não consigo participar de uma aliança por esse motivo e lamentavelmente não vou poder participar de eventos nas quais requerem as alianças, estou 100% insatisfeito já mandei 3 ou 2 e-mails para social point e ate agora não solucionaram nada na minha conta.
eu suplico PELO AMOR DE DEUS SOLUCIONEM ESSE PROBLEMA CRIADOR DO DRAGON CITY!!!!
Send me a message.