Over the last few (1-2.5? approx)months, I've had issues with the following:

The responses from SP have been courteous, but mostly
"we tested it, and it appears fine" or
"we checked your Talos who seems to be at 70000 health" (Confusing to me, and I didn't screenshot their response..I will now in the future)

but the problem is recurring, and when I send in more pictures, I get the general same responses "We tested it and it's working"

So I am posting the screenshots here in an attempt to get confirmation of the bug(s), and possibly other player support/verification.

1. Healing Mask- On Timerion and my my Talos...sometimes it seems to work, sometimes it doesn't.
   Here is an attachment clearly showing Talos at 45515 health of 121759 health.
   Clearly less than 50%, so the Mask should be activating..and yet the mask is still AT 2 charges
   (Visible on the screenshot)

2. Tankerion Active Soldering not working.
   The Target is healed 100%, but Tankerion does NOT heal himself the 30%.
   The problem here is proving a Negative, that it didn't happen...
   I snapped pictures as fast as I could and the start picture shows Tankerion at 100728 health, and at the end, Tankerion Is STILL at 100728 health.
   Clearly, the target is being healed, but Tankerion is NOT being healed by his 30%

I think I have experienced the SAME problem with Induction Soldering, but I don't have the screenshots (as far as I know). Target is healed, but NOT Tankerion.

Thank you all for your time!

Ok, new to the forums here...is there anyway to add the attachments?

@XXWitherGamingXX

Hi and welcome to forum :)

first donot screenshot the conversation as it is against forum rules
back to topic yes tankersion bug was reported here before
https://forums.socialpointgames.com/post/37968

and so probably the mask thing is bug too
if you can re post those in the topic above so our dev carlos can take care of it - i hope-

@XXWitherGamingXX said in Item and Skill Healing Not working- I've been sending in tickets. And get a response "We tested it and it's working" so I thought I'd post here for some additional help:

Ok, new to the forums here...is there anyway to add the attachments?

Yes , yes this button .. but on the other topic to make things easier for carlos

thank you very much!!!
Sorry I missed the original Tankerion post
and thanks again for the advice about the Dev responses.
My only thought was to get the wording right, since the response really didn't address my email.

It focused more on the "Active Soldering" vs "Induction Soldering" (which if I made a mistake, I'm sorry), but the response really didn't address the PRIMARY issue, that the second 30% heal wasn't working.

Thanks again!
I Appreciate the quick response!!!