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my progres on ml acc is lost

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my progres on ml acc is lost

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hallo
why is my acc reset from lvl 101 to 99lvl? I’m lose many monsters, gems, elementiums, nemesis cells from dungeons, nemesis cells from 10 samael chests...all my progres from last month is lost. Anyone have same problem?

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my progres on ml acc is lost

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@Fox here is another one.

I am a collector not a fighter, need I say more? Oh yeah....and female. ;)

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my progres on ml acc is lost

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Thank you @Nynaevelan !

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