Important: Please read the following Update announcement if you are still affected by the technical issue that we had on the 24th of May.

We believe that most of the affected users have now been fixed. However, for the users that not been able to select the correct saved data or if they selected a different account please try the following steps:

  1. 'Close all' the apps running in the background (you can follow these steps to see how to do this: (http://bit.ly/BackgroundProcessGuide)

  2. Log back into the game

  3. Disconnect from Facebook (this can be done in the options/settings menu at the top right of the screen and selecting disconnect)

  4. Once this has disconnected, tap it again to connect back into Facebook

Let us know if this works for you in the following Topic: HERE

Nevertheless, if you are still facing issues to get your saved data back, please do not hesitate to contact our Support Team.

Forum Tutorial -> How to contact support - HERE

Thank you very much for your cooperation!