I was given a two day ban today but I have never use any hacks or been disrespectful in the chat. Other players have the same problem so there is obviously a problem with how you determine who to ban.

I am aware there is a thread in the general discussion forum but that is not the same as reporting a bug. Instead of closing the bug reports and sending people to general discussion you should close the general discussion and link it to the bug report.

This is a problem and ignoring it will lose you players and money. Falsely accusing people of cheating is not a good business practice. We all understand that mistakes happen but you need to address them when they happen rather than dismissing the reports of problems.

@luv2wander Since there is already an active topic, that you are already a part of, I am locking this thread.

I understand that you are upset. I would be absolutely livid. However posting numerous times and creating multiple threads is not going to resolve the issue any faster. This is actually a form of spam and can get you banned from the forums.

For the most part, the forums are player maintained. We can only advise you on common issues we are familiar with. When we see a widespread issue like this one, we can call it to the CMs attention which has been done.

Unfortunately, this is a holiday weekend and there’s no one in the office until tomorrow. As hard as it is, you’ll just have to be patient. When they return tomorrow, I am sure our CM will post an update on where support is on this.