Bought them and nothing happened just got this showing up when I retried thinking purchase didn’t go through.

Same here. I sent a support request.

Sp aware of this and working on the fix :)

Thanks Haka. Not to be critical of SP but this is the third or forth time they have introduced a chest and it hasn’t worked recently.

These are daily chests, right? Why real money? SP wants players to spend 20 dollars each day (of course we can just ignore them, but still)?

Bought the metal chest, got the same error. Money deducted from account. Reloaded game after about an hour and found a dark chest in my storage. This is getting ridiculous, SP. What a bunch of amateurs.

@paatus said in Element chests not working:

Bought the metal chest, got the same error. Money deducted from account. Reloaded game after about an hour and found a dark chest in my storage. This is getting ridiculous, SP. What a bunch of amateurs.

Think this dark chest came from the dungeon . we all get it
it is 3 metal & 3 dark cells chest . but you only get one of them
what you bought didn't arrived yet

@Haka-Taka No. It contained Master Skeel, 20 dark elemental cells and 5 elementium. Asked Google Play for a refund and got my money back.

[EDIT] + the "Dark Pack" is on cooldown counting down from 24 hours.

I got the dark chest, shame I bought the metal one...

@ibobs72 Just ask Google Play for a refund...

@paatus
Aha . i though you mixed both .. so we can say Sp fixed this by giving all a dark chest ?!?!?!?!?

and you really got your money back too fast ! did they remove the chest content ?

Hi guys,

We had issues with the Elemental cells chests yesterday due to app stores issues. If you bought the chests, please, first check your storage as you might have received it later. If you still don't have it, contact our customer support with following info and they will give it to you manually:

• Exact type of the chest
• Screenshot of the receipt

I am very sorry for the complications!