i came in first on the hero race but never got a dragon why

@sinfullcorey1
What lap and node did you finish at?

Read this please first: https://forums.socialpointgames.com/topic/5123/heroic-race-how-to-claim

@sinfullcorey1 People who didnt reach lap 5 didnt qualify to get any reward. I fear that is what happened to you.

i was on lap 10 node 3

@sinfullcorey1 Did you look in your Inventory because for me it was slightly different this time, as soon as I entered the game I got all goodies didnt have to claim them like before. If its not there then I suggest write a ticket to Support. The link is in @Bettina-Löffler signature

@sinfullcorey1 Before sending a ticket to support, did you qualify? You need to have reached lap 5 or higher AND be in first place to get the Heroic Dragon. If you weren’t in lap 5 or higher, you get no prize.

@Bettina-Löffler I made it too lap 10 node 3 well ahead of the the others it said i came in first clicked on the x got the other 3 dragons and that was it i waited and waited last time it took most of the day before i was able to receive my dragon

@sinfullcorey1 If it is not in your storage submit a bug report. Instructions are in my signature line

@LilCricketPa I have reported it no response yet

@sinfullcorey1 There are more than a million players all over the globe, and they don’t work weekends. Sometimes it takes a few days. If you don’t get a response by Weds, send a follow up report. Include which race it was and what lap you ended on.

@LilCricketPa ive sent 3 replys so far and still no response

@sinfullcorey1 Just be a bit more patient. They have many people who reported stuff and have problems to reply on time.