some dragons have disappeared. In the book of drags they are still in my possession, but the find button has disappeared. I can not find the pure sea dragon anymore. The dragonarium does not work. If I try to move a dragon, the game freezes and reboots without saving the changes.please help
my dragon have disappearedPost count: 2226Reputation: 1399Joined:Location: Pittsburgh, Pennsylvania
@Anna-Mazzatura It actually sounds like you don’t have enough free memory to load the game properly.
There are a few things you can try to get it up and running again:
- Empty your browser and flash cache files.
- Delete any unused apps, pictures, music, etc.
- Completely reboot your device...shut completely down for a minute or 2 before turning it back on.
- Try a different platform. If on mobile device, try Facebook. If on Facebook, try mobile.
- Try a different browser: Internet Explorer, Firefox, Google Chrome.
If you still have issues after all those steps,Delete and reinstall the app. As long as your game is associated to Facebook, you won't lose your progress.
If you still experience the issue after trying these steps submit a bug report to Social Point. A link to the instructions are in my signature line.