I have not been able to build anything on ancient island for some time now. Was one reason I left due to the frustration of having it reset multiple times after trying to build just 1 structure. I have also tried logging in through multiple other devices to see if it was an issue with the phone I was using however it still did not work. I have been playing for 6 years and have not been able to touch Ancient Island. Help me please!!!


@Kerry-Bowers I know someone with the same issue and it was fixed when he tried on pc.

I was able to access it through PC. Ty!

Still won’t work on my phone though. Guess if I want to upgrade that area I have to be on Pc -.- @Bettina-Löffler

@Kerry-Bowers Perhpas you should ask the support if they can help with it. How to contact them is in my signature line.

@Bettina-Löffler I mailed them shortly after posting again. I greatly appreciate your help with this. I will have to wait till Monday to find out anything as they will not be open until then. Hope this gets sorted and I can continue playing Dragon City.

@Kerry-Bowers Actually, this is a holiday weekend in Barcelona. They will not be in until Tuesday. It may actually take them a few days to get back to you. Keep in mind, they have over a million players for each of their games. That means thousands of reports to sort through.

Well still waiting on an answer whether or not this issue is being resolved.

@Kerry-Bowers Thete is an big update coming this week. I suggest you free up memory on your device by deleting any unused apps, pics, music, etc. Including Dragon City.

After clearing memory, completely shut dow n your device for a minute or two. Then reboot and do a fresh install from your App Store. Btw, the new update contains a confirm spend button in Ancient World now.

If you still have problems after this, submit another bug report and be as detailed as you can.

Still happening so I’ll file another report.