Can you please let me know when this bug is due to be resolved? I have had over 5 tickets with SP through the game and each gets automatically closed with no update given to me. There is no ETA on this. I have only been told that I am not the only one affected by the bug. I have also been told compensation will come when the bug has been fixed. But this has resulted in me having to lose my team so they can continue war fairly as I cannot load the attack day of war without the error, meaning i cannot go into war at all. This is extremely frustrating as I have been unable to take advantage of offers as I don't see the point in spending real money on a game that i cannot play with a customer service team that is absolutely shocking.
I would very much appreciate an actual reply in regards to when (an estimate) of this being fixed. Because right now, I cannot do anything, but collect gold and rank monsters. (ranking monsters for wars i cant fight... how wonderful)