Often times, things happen with our games. The graphics bug out or we can't find one of our dragons or monsters, or something just doesn't seem to work quite right. Before submitting a bug report,there are a few things you can try yourself to get your game up and running again:

  1. Empty your browser and flash cache files.
  2. Completely reboot your device
  3. Try a different platform. If on mobile device, try Facebook. If on Facebook, try mobile.
  4. Try a different browser: Internet Explorer, Firefox, Google Chrome.
  5. Delete and reinstall the app. As long as your game is associated to Facebook, you won't lose your progress.

If none of these suggestions help, then use your in-game link to submit a bug report.