Hello,

I would like to ask you for your help. I installed a new updtate few days ago. And from the time I can not see the first and second islands (and almost the third one). Also I am not able to move with the building or uprgrade them because it say that there is no space (even when there is a space). I already tried to reinstal the game, restart device, clear the cache but nothing helped.
Do you have any idea what to do?

Best regards,

Knuckles

@Knuckles 1. Deinstall. Then clear cache. Then reinstall. Clearing cache before reinstalling is important. I hope this helps.

@Bettina-Löffler
Good evening,
thank you for your advice but unfortunately I just tried it and it did not helped.
Probably I will have to upgrade from my 5 years old phone to the new one.
Or do you have any other idea how to fix it?

Best regards,

Knuckles

@Knuckles There is something else you could try. But only if you can use a pc or puffin browser.
On mobile platforms
Before you start make sure game has been connected to Facebook
· open the game on phone and log it out of Facebook
· then on pc/laptop or with puffin browser on mobile, remove the game from Facebook: click games, your games, dragon city, the cog and remove app then remove DO NOT CLICK TO DELETE DATA IN STEP 5
· reopen game on phone and reconnect to facebook

Well, I do not have a FB account for almost five years and I do not want to create it again only because of the game.
But never mind, thank you for your help. I will try Monsters.