Hi all, just wondering anyone has any login issue now? I feed my super spy dragon up to level 12 and start breeding. Can not login anymore. Tried deleted app and re-install , still not working. It’s loading up to 100% and exist. Never happen before. Anyone have same issue?

Hi and welcome to forum

Did you tried logging from a pc ?

Do you mean login by Facebook?

Yes
Sometimes it helps

I am having same issues.....havent been able to play since 6 am this morning.....bred superspy and game crashed ,....have reinstalled ...cant login with facebook ...tablet or phone

I have multiple others that are having same issue.....we are also getting screwed on our quests....this is ridiculous

I tried contacting social hours ago and no response.....kinda hard to fget the right people if you cant connect to any device.....We are getting screwed with Quests and breeding.....this is crazy....how did you not see this coming? Something about breeding is obviously locking us out? Can anyone please get a hold of support?

Not sure it just us or everyone has the same issue

@Patrick-Gu this is not just us......i have others on messenger with same issue
.....this has to do with loading islands or its to do with breeding the superspy

@Patrick-Gu my facebook is stuck at loading buildings on islands....my phone and tablet laod to 100 percent and then crash....so its doing the same thing

Then both of you should report to sp
@Patrick-Gu @Liquid-Utopia as shown here
https://forums.socialpointgames.com/post/207
it is through FB even if the game is not working you still should be able to send a ticket

@Haka-Taka I did that already THanks Taka....still no response from them though

I can’t log in to any of my devices, iOS, Android or Facebook game room. I don’t know where to go to contact support or where to get my id#. iOS and android crash when I try to start the game and Facebook game room just sits there and I can’t click anything with just the loading page showing.

@Reddog-Leader
Try normal Fb platform not the room and you should see you id and support link at bottom as shown here
https://forums.socialpointgames.com/post/207

P.S. I lvled up my superspy to 20 then tried to breed it with the lizard and that’s right when mine shut down.

Hope Sp can address this fast before the day end as they don't work over weekend

I hope so to because we are on a timeline for breeding then the quests and the alliance challenge.

I was able to contact support, I gave them my info and explained my issues with the crashing. I also pointed them to this thread so hopefully that will help all of you who are having the same issues. Crossing fingers.

@Reddog-Leader ty reddog

Exact same thing happened to me. Cannot play on ipad, android, or facebook. I downloaded onto my android phone and could play the demo fine, but when I logged into my account it crashed. I was able to play my mom's account, so its not the operating system but the account.

@prpldva it has to do with the superspy dragon.....everyone who got it ...lvled it up then bred it and the game crashed...now we are all screwed.....ive now lost my quest progress which i was ahead in and now breeding the dragon

Same issue for everyone,all starting from breeding the super spy. Hope it can fix soon.

@Patrick-Gu Everyone should report it.

Plume Dragon is the reason , those who managed to bred him , their game crashed and can't login in the game . The worst part that they bought coins to get Super Spy . This problem it started 17 hours ago ...

Same here. After breeding lizard with superspy game crashed and I can't load it any more. Game loads to 23%, stops for about 30s, continue and at 99% close app. Reported issue to sp but still no answer. I'm worried about the progress because we have a lot time limited tasks right now. Hope they respond and solve this soon.

@stonkec Ive been waiting since about 7 am this morning.....im freaking angry.....biting my tongue like you would not believe.

@Albuica-Alin30 what do you mean the PLUME....so does that mean i have bred the plume dragon and thats why i cant login

@Liquid-Utopia Yes , this is what everyone is saying , at least those who have this problem .

@Albuica-Alin30 Lol....figures....i just bred it like 3rd time and crash.....fantastic.....I just hope they are working on the fix.....Not knowing whats going on sucks....losing all our progress in everything sucks as well....things are tight with no leeway and not fair we are suffering for it

Sounds like we got the plume dragon, that cause the issue. Don’t even know we should laugh or cry.

@Patrick-Gu Well lets hope so....i hope we go it.....seems weird we all went down at same time breeding.....seems to me its the breeding part caused the crash but who knows....and I mean ....WHO KNOWS.....theres no way to contact....obviously this forum is useless for contacting them and the other way gets you no response. They wonder why people get angry over "its just a game"..LOL

I cant believe they haven’t even put a post out saying that they are working on it. I’m with you L.U., biting my tongue. They started the breeding time for the plume dragon before the released the superspy dragon. Then the quests that are going on especially need is/was the token quest. As if it wasn’t bad enough they had a breeding event going on at the same time you needed the dragon for a quest. Now they have the alliance challenge going on and we’re all locked out so if that finishes before we can log in we lose that as well! We’re also missing time for prepping our primal dragons for the next arena!

My game crashed after first try of breeding lizard and superspy. And yes liquid utopia I know about your words I'm angry too. Very bad because superspy cost a lot to get.

@Liquid-Utopia We try to help here as much as we can. But fact is that the managers dont work on weekends. I just reported it myself. But I have no informations who is there now to check things.

@Bettina-Löffler I don’t think anyone is holding it against you, you’re just a mod at the forum level. You have nothing to do with the programming so we know it’s not the mods’ fault. We appreciate what you folks do, our fingers are pointed at dc. The big question is if it takes longer than this weekend what is going to happen with all of us that are affected by this and our progress along with all the other things like the alliance challenge and quests that we’re missing out on?

@Bettina-Löffler Yeah ive nothing against you either....quite frankly i asked about this the other day in regards to the super spy not being released on the 12th. So now they force you to buy all those coins and then the game went flop. That FLOP happened to me at like 6 am this morning. So you cant really say that they didnt know. I was told this started 17 or more hours ago and that was 8 hours ago. The fact that its still down is nuts.....someone should be watching ....ALWAYS. How many people do you think are affected now. I mean I am starting to feel sorry for them cause this is going to cost them a ton, and a ton more if they do not compensate us for their screw up. Ive been angry for awhile at changing races to alliance and the whole alliance thing period. I have my own alliance but the issue is you cant expect people to spend the kind of money they want. Its ridiculous. 90 percent of the population wont spend 20 bucks a month and you want them to spend 120. Then this happens and now whats going to happen everyones progress.

@Liquid-Utopia You are right. There should be ALWAYS someoe. Where I live we have for everything an after-hours service. A company that makes that much money should have that also.

@Bettina-Löffler Agreed...also responding to this kind of issue is a must....imagine all the others getting booted now....this is going to cost them a fortune and isnt this why they test stuff before they release it?

@Liquid-Utopia Do they?

@Bettina-Löffler Im pretty sure they do. They have to make sure things work on all these different devices. I used to be in cable infrastructure and we did a place that looked after this kinda thing. THis was back when tablet and phone games were just starting off. Funny though they always said they couldnt give anymore habs due to devices couldnt handle the extra graphics yet we got them just recently. Anyways im pretty sure this should have been caught....i think its why they released the dragon late or it came out late due to an issue and it seems to have caught them off guard. I still cant get on....ANYONE ELSE GET ON YET??

@Liquid-Utopia still cant get on here. No one else in my alliance has bred the superspy or gotten the plume so all of them are still able to play and are doing the alliance challenge. I don’t know about you but I spend my fair share of money on here and to not be able to access the game is ridiculous!

Still can’t Login now, is this kind of thing happen before? What’s the result? Sorry I m new in the game

@Patrick-Gu as far as I know its never been this bad.....the worst part is the timing so close to the weekend and it turns out nobody had been keeping an eye on the issue

@Liquid-Utopia OMG OMG>>>>...i forgot about the calendar as well.....only couple days and we get the chest......COME ONE FIX THE ISSUE PLEASE

@Liquid-Utopia I forgot about the calendar also, way to add the stress, lol.

@Bettina-Löffler Hey Bettina do you have any way of finding out if they are doing anything or what is going on? I mean I sent messages like 12 hours ago and nobody has heard a thing. We are all losing on.....Alliances, Quests, Calendar, Event, Breeding, Hatching, Collecting gold and food, PVP battles, Freeebie movie thing and a million other things I cant think of because the Super spy and Plume dragons. How are we supposed to recover from this. This is nuts. I cant believe I havent been contacted?

@Liquid-Utopia I sent them two reports and no response!

Always first step calendar, then do the other things. glad I learned that habit before I got locked out

@Dustin-Medlin i think i did the calendar...i just cant remember now lol

@Reddog-Leader i sent a report at 8 am eastern....and still nothing.....so dont tell me they havent had time to fix it