Thanks Bettina, it's just frustrating and very poor timing with everything going on. The game was obviously loaded well enough to register starting the battle. They need to handle their errors better. If the game is not ready to be played it shouldn't allow us to play it. It shouldn't penalise us for their server issues.
I doubt I will get a response, and probably not before both race and quest are over, but I will try. If nothing else they need to know to improve their error handling code.