Hello,
I am currently having problems connecting to Facebook.
Whenever I try to connect, it would ask me if I want to restart all over again, I’d press no. Then, I wouldn’t connect to a Facebook account.
Please help.
Thanks.
Having problems connecting to Facebook
@Unslappable Normally you should have the choice between a new game and your old one. Is this game perhaps connected to another account?
Having problems connecting to Facebook
Hi and welcome to forum
usually after finishing playing tutorial and trying to connect .. the game will ask you if you want to keep mobile progress -- level 2 -- or fb progress level xxx and FB level is the default choice so no one lose the game progress
so did you connected your game before to this account ? are you trying to transfer your fb account from one to another ? can you share some screenshots
19 May 2013 - 4 October 2018
Having problems connecting to Facebook
Well, I was connected to a Facebook account before I deleted the game, but I really wanted to play the game again, so I re-downloaded the game then I tried connecting to my old Facebook account and it’d say this:
I’m pretty sure this is the Facebook account I used to log in the last time I played.
Having problems connecting to Facebook
But according to the msg it is not the same Fb account ,, this account is totally new . try to remember harder
Also you said you wanted to play the game again .... so the current level 26 was restored or after finishing tutorial you played till level 26 ? do you remember your old level ??
and if you can log to pc --- if not you can use puffin app on mobile -- try to load the pc version --fb version -- and see if your game was really linked to that account
19 May 2013 - 4 October 2018
Having problems connecting to Facebook
@Unslappable This game is already connected to another account. That can not be changed. You can start a new game on a new account or play your old one on the old account. lol or both.
Having problems connecting to Facebook
Alright, I’m currently on vacation and will try to do that when I get back home.
By the way, is there a way for you guys to check which Facebook account was used or not? I’m thinking you guys can’t because of privacy reasons. Just wondering
Thanks.
Having problems connecting to Facebook
No . we don't have the power . maybe Sp support as we are just moderator
But if you lof to fb on pc and tried to play there you can see by yourself if a game was played on this account or not ,, after finding your account on pc connect to it from mobile
19 May 2013 - 4 October 2018