I am the leader of an alliance and I've already lost one member due to their gems disappearing when they relogged. I have another member that's talking about quitting. She lost over 400 gems. Personally. whenever I log off I lose gems as well so I try to spend them before I log off. I don't know if this problem is widespread or if it's only happening happening to my alliance but until this problem is resolved I'm afraid that I will keep losing members and I am personally scared to spend any more money on gems till this issue is resolved.

@Vana-Mint Ask the support where the gems went. They should be able to see for what they were spend. How to contact Social Point is in my signature line.

I figured out where the gems went. The game doesn't recognize the dragon market gems as valid currency. It steals them from me when I log out and crashes me if I try to spend it.

@Vana-Mint said in Gems disappearing when I log off:

I figured out where the gems went. The game doesn't recognize the dragon market gems as valid currency. It steals them from me when I log out and crashes me if I try to spend it.

Ok. You talked about loosing over 400 gems... If we are talking about the market gem (very old bug, never solved) it is one per day. We call it the ghost gems. It doesnt stay. If you try to buy or speed up something with it the game will reload.