I have bred over 15 dragons and still not moving..stuck. have asked for support over 24 hours ago and still nothing..help

You should read the post about the heroic race. It explains that there are success percentages where you only have 10% or 1% chance of getting the point. And that there are pools involved where you can only get a limited number of points then must wait a length of time before another point is ready to achieve. Read that Yggdrasil heroic race topic. It is very helpful with tips to play and charts on what all the laps and nodes require.

Closing this topic, all race questions and concerns addressed HERE. Please review the guides in the first post concerning pools and other relevant information for your lap/node.