I am unable to link my Facebook account and do challenges with my alliance. My daughter sometimes plays and I think they somehow think I am 7 years old. I am 39 and need social features. I have tried all suggestions from support. I put in a ticket 16 hours ago and haven’t heard back. Can anyone help me or point me in the right direction? Have a lot of time and money invested so new account is not an option.
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Cannot Link Facebook HELP!
Post count: 6731Reputation: 3648Joined:Location: Germany@lilyrebecca2011 In some countries facebook will block people whos age is below 18, 16 or 14 from social features. Only the support can help here.
Friendly, hackfree international group: https://www.facebook.com/groups/DC.DragonCity.Players/ unofficial
Friendly, hackfree german group: https://www.facebook.com/groups/1374433909457155/ unofficial -
Cannot Link Facebook HELP!
Post count: 6731Reputation: 3648Joined:Location: Germany@lilyrebecca2011 Sorry to say it ... but it might take days for an answer. It is vacation time atm.
Friendly, hackfree international group: https://www.facebook.com/groups/DC.DragonCity.Players/ unofficial
Friendly, hackfree german group: https://www.facebook.com/groups/1374433909457155/ unofficial -
Cannot Link Facebook HELP!
Post count: 2226Reputation: 1399Joined:Location: Pittsburgh, Pennsylvania@lilyrebecca2011 16 hours? Lol, you do realize Social Point has several games and MILLIONS of customers? On any given day, the get a ton of customer support tickets. They do not work 24/7 either. It may take a few days before they get back to you.
And just to clarify, support may or may not be able to help. This is a Facebook issue., not Social Point. Facebook raised their age requirements. By posting age 7 as your age, it violates Facebook policies. There are legal issues involved that support may have no control over.
If you can’t take the heat, don’t tickle the dragon!
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