Who are the community managers?
Community managers are middlemen between you and the game team. They communicate your ideas and issues to developers, managers, producers, QA, etc on a daily basis. The game team is located in Barcelona Spain and that is why you might see some community managers in the forum at weird hours if you live in faraway lands.
Who are the moderators?
Moderators are the most dedicated volunteers, they love the game and the game community and they look after the forum, keeping it healthy, clean, inviting, and entertaining. They are players who love to help other players!
Who are people with green tags? (aka DC Dev)
Dragon City has a very dedicated team. Some of them were brave enough to be officially present in the forum and talk to you. Please, be nice to them! This group includes different people from different teams inside the Dragon City Game Team (game designers, developers,...).
Please, do not tag Community managers or Game Team members to solve in-game bugs/issues. Keep in mind that Community managers and Game Team members are NOT obliged to answer the posts where they have been tagged! Notice that, when tagging CMs or members of the Dev Team, the tags will be removed by the moderators team.
If you have any forum issues, feel free to talk to any of the moderators, they will be very happy to help you out. Also, please make sure to contact our Customer Support Team through the game. Check out our 'How to contact support' guide HERE.
That's all for now, Dragon Masters! Thank you very much for joining our forum-family and see you back on the islands!
Edit: A new DC CM has joined the family-> Chewie !