Hi Bettina and Nynaevelan.
Thanks for your fast answer ! I don't have to old device anymore so it is impossible to make a facebook account with my old user. It is really weird why this game has a google+ account link option when you cannot use it for anything. Are you sure there is no other way to fix this ? 🙁 I really don't want to loose everything.🙁Is there a contact link to socialpointgames somewhere by any Chance, maybe they can help me.
I have a new device and I would like to use my old account. I don't have a Facebook account so I have linked my account with my google one. I have tried to change my user ID to the old one but it seems I can play with only the brand new empty one, obviously I don't want to loose everything what I have achieved so far. what I have is my google account and my old user ID.
Could someone help me to fix this please?