Keep it Simple
Thank you @BaxAttacks :)
I'm more than open to receive that list. I have my own list of issues and priorities, but knowing also yours will improve our fixing process. A lot.
@Ekto-Gamat what you ask is totally fair, and should be answered. I have an opinion but I think here we have a chance to "step up our relation" and open a debate with the community, to have more information and opinions to take the best decision. About Nautilus and other hot topics that I would like to talk with the forum.
I can totally understand players not being happy with the DBG change. I share the opinion that was not an obvious bug, and a lot of Masters were using him as main attacker of his team.
But that was not the gameplay intention for that monster; we gave him a kit to do other things with other monsters. I can understand that this could look like a weak reason but it is not for us.
What I see as a huge mistake by our side is the wrong message delivered for players asking. I'm not blaming Customer Support. It is my responsability that this kind of information is correctly given. I'll do my best to avoid any similar situation.
I would like to share a thought with you about the bugfixing timing. Apart for some corner cases and weird AI behaviours (we are improving our testing process on this issue) , the bugged monster releases has decreased considerably in the last months. This is not an excuse, but a positive trend that we try to maintain.
But we still have other older monsters that don't work as expected, and we feel our duty is to fix them.
Trust me that we would prefer to don't have to, but Monster Legends deserves it.
I can assure you that any of my colleagues is lazy.
We detected that the vast majority of players don't use monsters in juvenile form, generally they level them up to be adult and therefore better in combat.
Also, is a way to reduce the package size of each monster.
I also miss them, but the reasons are solid enough for me.
I understand that the main issue here has been to not properly communicate in advance the changes we are planning to do to improve the game experience.
I feel totally responsible about that and, even we have the feeling we have improved from not so long time ago, we still can do much better, and we will keep working to reach the desired level of transparency.
And now let me tell you my reasons behind those bugfixes.
The approach of us fixing bugs to "get money from pockets" is very far from reality.
Since I joined the ML team, a year and a half ago, I've also detected a lot of undesired behaviors and functionalities. A lot of unclear mechanics and very dominant strategies.
My goal was to fix that and improve the experience and the decision making for players, but this can be done in a weekend. Neither in a month. And more taking in account that we are a live game with real users.
So we have to priorize; new content and fixing content; taking in account the impact of the actions we decide.
For me is a problem to have those live bugs. As I always mention, players should look for strategies, not exploits.
I'll share with the users the mechanics that I think can be improved or not working as desired, and take some decisions as a community.
Sorry for the long post.