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    DanD

    @nynaevelan When you complete the collection for 20 parrots and get the 200 orbs, you also complete the collection for 5 parrots so receive the final 30 orbs.

    posted in Game Events read more
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    DanD

    I’m in the same boat with the Crystal dragon, one of the two dragons needs to be a 1 star.
    For me a pure or legend element dragon with a 1 star terra element dragon unlocks the breed.

    posted in Breeding Help read more
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    DanD

    Do you know if the odds are still the same for breeding the Legacy, 0.5%?

    posted in Breeding Help read more
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    DanD

    @deedee68 It may be linked to your iCloud account so could have retrieved your progress that way. If this is the case it wouldn’t have given you the tutorial as you’re not starting a new game. Personally I had to reconnect to Facebook for my progress be retrieved which is why I had a tutorial as it started me a new game.

    What I would suggest doing is fully closing the app, wait 10 seconds, open the app, tap into the options and check that Facebook says it’s connected. This ensures that any future changes to your game is synced and saved to your Facebook account.

    If your island is still downloading all of the images for your dragon & habitats then keep the game open and wait until this completes.

    posted in Bugs read more
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    DanD

    And also check in the options area that you’re connected with Facebook.

    posted in Bugs read more
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    DanD

    @deedee68 This is normal. The game will need to download all of the images for dragons, habitats etc. Depending on your internet speed it could take a minute or so.
    Because this is happening all of the cached files for Dragon City have been removed, which is good. Wait until everything finishes downloading and hopefully the videos will play correctly again.

    posted in Bugs read more
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    DanD

    @deedee68 Exactly what I did for the videos work again for me. Make sure you’re fully deleting the app. Either tap and hold on the app itself which will bring up more options, tap on ‘Remove App’, then ‘Delete App’. Or you can do it through Settings | General | iPhone Storage | Dragon City | Delete App.
    I would also suggest restarting your phone before reinstalling the app, it probably won’t make a difference but it may help to clear any cached files.

    Then the rest, as you say, reinstall Dragon City, skip through some of the tutorial until it allows you to link back in with Facebook so your progress can be retrieved.

    posted in Bugs read more
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    DanD

    @deedee68 said in ***Heroic Race, Dec 10 - 21,2020***:

    @dand I went into my iPhone settings and went to offload app. I did. Then reinstalled it. I didn’t have to login to Facebook. It just reloaded pretty much. Did not help with the videos.

    It looks like the ‘Offload App’ option only deletes the app itself and preserves all of the app’s data and cached files. This may be why it didn’t fix the issue.
    What I did was a full deletion of the app. Restarting your phone after deleting and before reinstallation may also help.

    posted in Bugs read more

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