• Debbie Lapeyrouse

    I just now saw your response. It was the recent event where you do various activities to collect maze coins which were then used to advance through the maze to win dragons. I had already won two dragons and was one step from getting the third, which would have been my first Epic dragon in the game since I'm a new player. But, I ran out of maze coins and had to wait until the timer reset for me to be able to collect more. So I went into the game expecting next time to get that Epic dragon, only to find my maze event had reset as if I'd never even begun playing it. I rebooted my device. I tried a different device, I uninstalled and re-installed the game. Nothing would put me back where I had left off. SInce I never heard from support before the event ended and I was having to start over, I used the newly earned maze coins but got the same two first dragons I'd already collected before the problem happened. I didn't have enough time left to earn enough coins to get back to where I had left off before the event crashed on me. And I was too annoyed to spend any more money on the game to buy maze coins to get the dragon I "should" have won, just on principal. I can't afford to spend time AND money on a game and not get what I win. Period. It's very frustrating. And it was very disappointing not to have heard from anyone about it even though I submitted support tickets on the issue. I don't come on this forum every day. Someone should have contacted me via my email address and made things right.

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  • Debbie Lapeyrouse

    My ID is. I need help NOW! I was playing the maze event and had already won some dragons. I was one step away from getting the Epic dragon in the event, it was time I could earn new coins...went to the maze and it started over as if I hadn't been playing it since it began!! It shows I have won nothing, much less that I'd be just one step from winning the epic and only having the last one to get. I was definitely going to get all of them and now I don't know what to think. I definitely don't feel I should have to use my earned maze coins to start from the beginning! PLEASE HELP ASAP as this is a timed event!

    Edit: ID removed for your own safety. Never show it in public.

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  • Debbie Lapeyrouse

    Found my own answer on a post from a year ago. Player was having the same problem and got this response:
    Have you already collected the maximum for the time period? The maximum to collect is 600 coins per 8 hour collection periods. Your collection period will depend on your time zone. You were given 300 initially so you should have a maximum of 900 at this point, unless of course you received some in the mobile video rewards. .....That said, it would be nice if that info was included in the event info so we know to expect that and not think it's a problem. I'll leave this post in case someone else needs to know this.

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  • Debbie Lapeyrouse

    Forgot to mention...when I do an activity that "should" earn maze coins, the event button on the righthand side on the page where all the options are flickers as if something is being added...but it doesn't add anything.

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  • Debbie Lapeyrouse

    I'm new to the game so first time I've participated in this event. It was working fine but then suddenly I stopped earning maze coins when I cleared food or coins or fed dragons. I even blew some gems to hatch an egg to see if I got any maze coins. Nope. I have no idea how many I've earned but not gotten and not happy about losing ground in this short event. Is this just happening to me or is it a known game-wide issue? I've rebooted a couple of times, didn't make any difference.

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