• Edward Laier

    Only SP can reset your game, uninstalling and clearing data does not anything, once your game is linked to a facebook account it is saved on their servers.

    Even if that's true that didn't explain how your game is still on the device after you uninstall and then reinstall "before" you connect it again to Facebook.

    posted in General Discussion read more
  • Edward Laier

    @Aleweck while I was real hopefully this would work, with the app uninstalled I deleted the folder but after reinstalling my name was still in settings and it was still on level 4

    posted in General Discussion read more
  • Edward Laier

    @Bettina-Löffler ok as I originally started I did uninstall and still after reinstalling it starts right back where the game left off. One additional note I am on an Android phone

    posted in General Discussion read more
  • Edward Laier

    I did send a support ticket to the issue of taken Crystal, and yes wanting to restart a new game which is what the title states

    posted in General Discussion read more
  • Edward Laier

    I had attached my game to Facebook, not far into the game I tried to upgrade the hatchery to level 2 (so I could hatch 2 eggs at the same time) which cost 40 Crystal. When I did the game crashed, my hatchery was still level 1 but my crystals were taken. So I tried to delete cache, uninstall, and then finally deleted the folder the game was located to try and start over (to no luck); where I go in to game for the first time after reinstalling and it still has the previous level and my name attached even though it's not connected to Facebook

    posted in General Discussion read more

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