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    EnchantedEnergy

    Sorry if I’m not in the right section but
    Nynaevelan can you follow me or whatever it is so I can talk about the issues I’m having

    posted in General Discussion read more
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    EnchantedEnergy

    Recently I was doing tasks for gems on the freebies island and I didn’t recieve the gems I should’ve received within 3 days for 2 tasks of 103 gems and 75 gems
    I then decided to create a ticket for both of these but they were both rejected for not being able to confirm the offer. The reason I was given was that I didn’t meet the requirements although my screenshots clearly prove I do.
    I completed a task on each of these games on the same day and received gems for those tasks
    I then emailed ironsource providing proof of me meeting the requirements and the rejected tickets.
    I was then told I didn’t meet the requirements even though I do.
    I was wondering if a moderator on these forums could help me/ sort it out
    I have all the evidence if needed

    posted in General Discussion read more

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