When I entered, it appeared that I had a previous game. But it was not. I try anyway but it says that there is already an account for this email. It turns out that when I enter the game it starts to do zero, do tutorial. That is, to save the previous one is no longer there.
I've been playing since this game came out and only the basic elements existed. I played even after the 4-element Dragons with the improved hatchery tree. My dragons were all trained skills and were 3 golden fighting stars.
Today my progress completely disappeared from my email, and now there is only one island of zero. I want to know how I can solve