Here is a new set of questions and answers for the most discussed topics in the past month. We know that those were heavily talked about in our forum as well so feel free to read the official answers bellow.
Why don’t you release all chapters for the books at the same time? Why are there "incomplete" books?
We wanted players to get used to books progressively. Therefore we first introduced the easiest books & chapters (eg. dragons, spirits,... chapter 1, 2, 3). Books cannot be complete as we will keep creating more chapters along with new monsters release (ultimately we would like most monsters to be included in the Library). Be aware that we will not necessarily have same number of chapters for all books because monsters need to fit with the theme of the book. For example, we currently have less “family” monsters than “Dragon” monsters and it’s very unlikely that the “family” book will contain 6 chapters in a near future (we have less monsters that fit with the "family” theme): this is intended.
We are aware that some book restrictions were too sudden for some of you; in future, we will inform you of any new book releases & new battle restrictions at least 2 weeks in advance.
We are forced to play with weaker monsters.
We wanted to bring some "freshness" in the game. Battling with different (and sometimes weaker) monsters allows us to re-discover other monsters. All players have same conditions so it’s equally fair.
TEAM WAR SHOP
Why did we increase the price of generals in the Team shop?
We wanted the price to reflect the real strength of these monsters. Generals are currently very powerful in the game. We thought that it was not right to keep them at same level of war coins than other monsters.We also introduced higher rotation in the shop to make it more interesting. You can find also more monsters with low war coins price.
Why I can't see the runes of my opponent?
The amount of trophies is now the most representative of player's real strength and gives you an indication of chance of winning an attack. We believe that player or runes level (previously displayed) do not necessarily reflect player's strength (for example, there could be strong runes on weak monsters). So, what better indication could there be than trophies showing how strong you’re in battles?
Battle items in PVP are not fair
Many of you have sent us this feedback. We are considering removing the battle items from the PVP. If we do, we will warn you in advance before any change.
Refresh price to find other opponents increases too fast!
Thank you for your feedback. We have changed the price of refreshing opponents after the beta and now the correct price is already live in the game.
Season rewards are super high!
Yes, we intended to release first season with special launch rewards! However, rewards are not permanent and can be adjusted over seasons to be higher or lower.
Why did you choose 50 war coins as an additional restriction to participate in the Team Race?
This restriction can seem very low for elite teams. However we did not want to exclude active teams - that can also earn less war coins on each war - from team race. We're trying to take into account both low and high level players.
Why don't you create a Hatching Guardian?
We are frequently doing happy hours that give you 50% reduction of hatching time (either on all monsters or on specific elements / books). This grants similar benefits to a Hatching Temple. However, we don't have plan to add another Guardian for the moment.
We want to thank you again for your feedback, it is highly appreciated. We hope that this information helps clarify some of your concerns.
Don't forget you can talk to us in the FORUM or visit our FACEBOOK page for more news.
Unfortunately, we can't resolve your problem on the forum. Please, contact our Customer Support, they will be happy to help you.
If you don't know how to contact them, here is a guide: https://forums.socialpointgames.com/topic/80/how-to-report-game-problems-to-support/2
I would like to address the topic of this conversation.
We know that players we meet don't represent the whole community though most of them always bring up feedback/complaints/suggestions of other players -low lvl teams, low level players, payers and nonpayers as well. We would love to talk to everyone but that is not possible. One call with one player already takes more than one hour and we usually don't have time to talk about everything (I am present in those calls btw), don't forget that we have a job/tasks to do so the game can keep running. We meet as many as we possibly currently can. Not to mention that a lot of people from ML team read Facebook comments and forum as well. Some are brave enough, like Carlos, and actually answer you guys which is not his job btw, he is game designer, so try to be nice to him.
Decisions are not made based on one or few opinions, that wouldn't be fair and quite frankly ridiculous when we have thousands of players. The rummor that we changed prices in Team Shop on players feedback, that is simply not a true. There were other reasons that Frunobulax more or less got right.
Thank you for all the gorgeous feedback!
Just to let you know, because it might cause a confusion. You are currently playing beta season of the new pvp which means that those rewards will not be in the released version next week when we launch the new pvp officially.
@Khue-Do Please, lets keep this forum calm and avoid profanity.
This is not testing anymore, the current season which was in a testing period hasn't ended yet, therefore the official launch of the new season will be on Monday.
If you are not sure how the new PVP works, please, check FAQ section in the game.
There should be 3 attacks and 2 hours cooldown.
Thank you for the feedback! Really appreciate it.
We rolled out the new pvp test version to everyone so if you want to check it out, update the game to the new version.
On Monday we should officialy launch it if we don't encounter any severe issue.