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    @sinisism I agree 100% communication is the key to making everyone happy. SP need to have more transparency, not only for races but for every aspect of the game.
    There are so many issues that need to be addressed and yet it doesn’t appear that anything is being done.
    To release this race when they are on holiday so that anything that goes wrong can’t be fixed is just ridiculous.
    Many are complaining about not only the race, but maze, matching, overlapping events, the list goes on.
    I have said this continually that SP needs to slow down on events and introducing new content at such a fast pace, all aimed at taking our well earned money, while not fixing known bugs or glitches.
    I’m aware SP has a small team to do all this, then maybe they should be looking at employing more people to resolve these issues.
    We need transparency if you want us to continue playing this game, so many have just given up and quit and so many more will do the same.

    posted in General Discussion read more
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    Not only is the glitch with the relics causing a problem am also noticing that the misses in war have increased enormously, I know misses are part of the game and accept that, but this is beyond ridiculous. Specials with 100% accuracy are missing, warthorp missing 4 times in a row, Atum armoured troops missing and the list goes on. These issues need to be addressed urgently. This is not just happening to our team, it’s happening across the board to so many others on teams of every caliber.

    posted in Bugs read more
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    @Marianne-van-Es
    Thank you, I’m aware of how to do that as is my team. It was done a number of times and it still happened. I know it’s not a new glitch but it has become worse and more problematic to get the relics and runes to stick. I did as suggested 4 times before I had any luck.
    It’s very frustrating and it should be fixed

    posted in Bugs read more
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    There is a major glitch in war with Runes and relics not staying on monsters when set for defence. Even going as far as monsters not staying. We have 3 of ours that set their defence multiple times and their relics and runes disappeared.our war started and those 3 defences were again no relics or runes set correctly. Those guys put in enormous effort to have a strong defence, ranking relics up only to find that they didn’t stick, nor did the runes they placed on them.
    This glitch needs urgent attention as it’s totally unfair and a waste to players that put in the time and effort to put up a good defence.
    @fox could you please look into this and fix urgently, this in no doubt will cost us this war.
    Reguards
    Helen.

    posted in Bugs read more
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    @Nathan-Woods , Hi it’s not the full name I abbreviated it so would be very hard to find using that name. Sorry if I mislead.

    posted in General Discussion read more
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    I fully agree, but there is more than one hack being used by players. Also another one called client free, can get all the way through maps with 3 stars as well as win in pvp, get food, gold, gems, monsters anything they want.

    posted in General Discussion read more
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    @Xarius it’s a hack they have found on a website and are using that to control our monsters and their own. So basically our monsters are their puppets, so they can beat any monster they fight

    posted in General Discussion read more
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    These lower players are continuing to use either a hack or some sort of glitch to beat and take big trophies from top players. Instead of becoming less seems to be increasing, I’ve personally lost 3 times to one of these in past couple of days as have quite a few other top players. This needs to be resolved quickly.

    posted in General Discussion read more
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    There seems to be an increase in the amount of players using hacks to win trophies in PVP. Have had a number of ss sent to me about this and just experienced it first hand. Have sent numerous tickets in with photos attached. This needs to be resolved ASAP. Seems to be a simular hack as one used in wars quite some time ago.

    posted in General Discussion read more
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    I have been playing this game since before team wars and in that time I have seen many changes, some good, some not so good. Over time I’ve sent SP many tickets about numerous complaints and issues I’ve had and have had many satisfactory results, but in recent months I’ve noticed a big change in the response and results I have gotten. First I was given the wrong nemesis skill monster and didn’t realise until I fed to 100, I asked that they remove the monster and replace with correct one. This request was denied saying they can’t do it. Wrong they can. I had a monster given to me once before. In the last maze I had enormous glitches that didn’t put a monster in my storage so was unable to do secret dungeon, I’ll concede that one, then to add insult to injury I was only able to purchase 9 cell packs of a monster I wanted due to some glitch. Sp said they can’t offer me the cells so I can complete my purchase...wrong again, this happened once before and they put cells straight into my account and deducted the gems from my account.
    So unless they have changed their format or algorithms totally this is an outright lie and they just don’t want to assist their paying customers.
    Unsatisfactory customer service of the highest leve
    .

    posted in General Discussion read more

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