Welcome to the Dragon City Forum!
All rules could be changed at any time, and though you may not have agreed to the updated rules when signing up to the forums, you are agreeing to added rules and their extensions. We ask all users to carefully read these guidelines, and stick to them.
We encourage friendly healthy discussion and an atmosphere where players can share their experience, strategies and have meaningful conversations. That means, Social Point staff and Board Moderators are here to make sure that forums are appropriate to players for any age, and final decisions are determined by Social Point and/or Moderators of the Forum.
Please be aware: Players are responsible for their actions and ignorance of the rules is no excuse. If a user repeatedly breaks the Forum rules, their account may end up temporary or permanently banned with or without warning.
Please read the rules below before you begin posting:
Be polite and friendly to others, do not attack or insult and respect opinions of others. Any harassment, name shaming, personal attacks and inflammatory posts will not be tolerated, including any abuse or attacks towards the Social Point staff or Board Moderators.
We will not tolerate adult, vulgar, obscene, discriminatory or offensive language of any sort, this includes simulated, insinuated and abbreviated swearing.
Don't spam. Multiple posts or threads with the same content are considered spam as well that includes "bumping" a thread to appear above. Comments shouldn't be meaningless and should add some value to the conversation.
Don't post external content (images, songs, etc.). Sources that offer share option are generally ok.
Keep your posts readable. Don't post in all capital letters, symbols and keep a title of a thread on topic.
You are not allowed to publicly discuss, share private communication and disciplinary actions of Customer service, Social Point staff, Board Moderators and other forum users. Forums are here for community topics.
Any illegal activities, promoting, sharing information about third party "hacks" or purchases is strictly prohibited. Any discussion about exploiting or abuse of Social Point services/games is not allowed.
Discussing or spreading any personal information about other players, Social Point staff or Board Moderators is not allowed.
Impersonating anyone from Social Point or Board moderators is a severe violation and will be appropriately dealt with. Don't try to represent or speak on behalf of Social Point and spread false information about Social Point games or employees.
You are agreeing to follow Social Point staff and Board Moderators directions/actions taken and warnings given by these members. Any decisions made by them are final. You are not allowed to discuss those in the public.
Signatures and Avatars
Of course, you can freely express yourself through your avatar and signature, but please don't use gifs, pictures, or content that go against our forum rules.
As a general guideline, your signature should stay within the following measurements:
Height: 220px (including texts, emoticons etc).
Here we will update you on what will happen during the month!
New features, bug fixes and anything else relevant for you!
Make sure to keep coming back here for the most up to date information on what the Dragon teams are working on.
We also have other sites we regularly post on, with other Dragon Masters joining in the conversations.
Why not join the community there as well?
There are some amazing Dragon Master out there that make great videos!
Do you have any videos you want to share?
You can place them all here and maybe we will feature you on our Facebook Fan page one day
Show us your islands today and follow our Facebook fan page here:
Facebook -> https://www.facebook.com/DragonCity/
Hey Dragon Masters.
Sometimes, you may find bugs in the game that annoy you.
They annoy us too!
The best way to let us know what is happening is by sending a ticket through the game itself!
You can send us a ticket by doing the following:
- In your game, click the settings icon in the top right
- Inside this menu, click the "FAQ" button
- You can search through the list of FAQ's here to find your issue OR use the search bar to find relevant information for you
- By searching through the FAQ's, you might even be able to solve the issue yourself, so always try to do this first!
- If you have searched and nothing is helping, then inside any of the FAQ's, you will find the contact us button in the top right
- You should then select the category you think this issue falls under.
- Describe your issue with as much detail as possible. Just sending "It does not work" does not really help us finding the exact issue. You can tell us:
- When is happened
- Buttons your pressed
- Is it happening to a specific building or Dragon or all of them
- What steps have you tried to see if you can solve it
Be as detailed as you can. The more information we have, the easier it is for us to try and reproduce it.
- Then be patient. There are many people writing into us on a daily basis with some kind of request.
It can take some time for your ticket to be solved as most cases require a developer to look into the issue.