Hello, I don't know if you can help but... While I play the game random ads pop up. I don't mind this but it's afterwards that bothers me immensely. After an ad plays my game glitches out like crazy. My buttons are all wrong my screen is messed up and I am forced to close the app and go back in again. Because of this I cannot claim any gems from the freebie island when I watch videos for gems. I sent SP an in-game message about this last week Thursday and haven't heard anything back yet. Any suggestions?