• TheStrange

    Dear Dragon Masters,

    are you experiencing an annoying Error Connection issue when trying to link your game account to your Facebook account?

    Don't worry, we have an easy solution for this problem! This error is happening because you applied some facebook restrictions to Dragon City facebook app in the past!


    Let me show you how to easily remove those restrictions!

    1. Open your Facebook account

    2. Select Facebook settings on the top right of your screen

    0_1579259352790_Settings2.png

    1. On the following page, scroll down and click on the "Blocking" option

    0_1579259434174_general2.png

    1. To manage your blocked apps, scroll down to "Block apps" and type Dragon City

    0_1579259469463_block apps.PNG

    1. If Dragon City app is listed among the blocked apps, click on "unblock" to remove it from the list.

    2. Clear your Computer and device cache, re-launch the game and link your game account to Facebook. You should now be able to perform the linking without problems! โ˜บ

    3. By connecting your game account to your Facebook profile, your progress will be saved and you'll be able to recover it when accessing the game on a different device than usual! You can confirm the connection, by opening your in-game settings and clicking on Facebook > connect!

    0_1579273077308_Capture2.png

    posted in Game Updates read more
  • TheStrange

    Dear Dragon Masters,

    we hope you had a wonderful time during the Christmas Holidays and had an amazing start into the 2020! ๐ŸŽ‰ ๐ŸŽ†

    The whole Dragon City Team wants to thank you for your support: we had a great 2019 in your company! 2020 is another chance to make it even better and bring to you new dragons, new events and new features! ๐Ÿ™‚


    Let's now officially start this new year with the list of events for January 2020!
    (Please notice, that since we are still working on the events, we will keep updating this month's calendar during the next few days).

    26 Dec - 6 Jan: Frozen Cave Heroic Race
    New Dragon: High Frozen

    30 Dec - 2 Jan: Deep-Sea Island (Fog Island)
    New Dragon: Nyami Dragon

    6 Jan - 9 Jan: Oni Island (Grid Island)
    New Dragons: Otoroshi Dragon, Sakura Dragon, Yรดkai Dragon, Kabuki Dragon

    9 Jan - 20 Jan: Krazy Karts Island (Maze)
    New Dragons: Speed Racer Dragon, Outrunner Dragon, S-Rank Dragon, Fuel Dragon, Tire Dragon, Engine Dragon.

    11 Jan - 17 Jan: Volcano Island (Puzzle)
    New Dragons: Purpureus Dragon, Thunderbolt Dragon

    20 Jan - 23 Jan: Arctic Tower Island
    New Dragons: Arctic Guardian Dragon

    23 Jan - 30 Jan: Iceberg Island (Fog)
    New Dragons: Snowdrift Dragon, Polar Seraph Dragon

    23 Jan - 30 Jan: Arctic Puzzle Island
    New Dragons: Icetreck Dragon, Cryogenic Dragon

    30 Jan - 10 Feb: Heroic Race
    New Dragon: High Ethereal Dragon

    posted in Game Updates read more
  • TheStrange

    NOTE: Other languages available! Check the in-game FAQ's for more information in your language.
    Chinese Simplified / Chinese (Traditional) / French / German / Italian / Japanese / Korean / Portuguese / Russian / Spanish / Turkish


    Dear Community,

    We will be closing the Facebook version of Dragon City on 10/02/2020 at 12:00:00 PM (CET). To continue enjoying Dragon City you can simply download the mobile or Windows version of Dragon City. When you log in to that version with your Facebook account it will automatically transfer all of your purchases, in-game items and progress across. Please see the FAQ for more details.


    The Facebook closure will happen in 3 steps:

    • 16/12/2019 Facebook feature alignment
    • 09/01/2020 Facebook payments switched off
    • 10/02/2020 Facebook closing day

    Step 1: Facebook feature alignment (16/12/2019 at 12:00:00 PM CET)

    We will align the features of the Facebook version of the game with the mobile and Windows version of the game on 16/12/2019, this will mean turning off the following features in the Facebook version:

    • Wizard Towers
    • Dungeon Floating Habitat
    • Lost items
    • Deus Daily Bonus
    • Monday Rewards
    • Black Market
    • Mystery Eggs
    • Invite Friends for Gems.

    Players who own the Wizard Towers or Dungeon Floating Habitat and who have linked their Facebook account to the mobile or Windows version of Dragon City will automatically receive certain bonus in-game items, please see the FAQ for more details.


    Step 2: Facebook payments switched off (09/01/2020 at 12:00:00 PM CET)

    We will disable payments on the Facebook platform on 09/01/2020 at 12:00:00 PM CET. The mobile and Windows versions of the game are not affected by this and you will still be able to make purchases as normal there.


    Step 3: Facebook closing day (10/02/2020 at 12:00:00 PM CET)

    On 10/02/2020 at 12:00:00 PM CET we will close the Facebook version of the game.


    We launched our game for the first time on Facebook 7 years ago and since then we have welcomed millions of players around the world into our Dragon City family. Although it might be a bittersweet moment, we send off the Facebook version with a song in our hearts, because even if saying goodbye is hard, it is the beginning of something even better.

    Once again, we would like to THANK all of you who have played Dragon City on Facebook and we look forward to seeing you on the islands in the mobile or Windows versions!

    Your Dragon City team


    P.S. Do you have any questions? Please see our FAQ for some of the answers.

    posted in Game Updates read more

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